Child Safety Policy
ChatMeld has zero tolerance for child sexual abuse and exploitation (CSAE), child sexual abuse material (CSAM), grooming, exploitation, or any other content or behavior that endangers minors.
Proactive AI Moderation
ChatMeld uses automated AI-based moderation to analyze user-generated content before it is published in a chat. Content identified as harmful, abusive, sexually exploitative, or otherwise prohibited is blocked before publication.
These safeguards are designed to protect all ChatMeld users, including minors, from harmful and inappropriate content.
Reporting
In addition to proactive moderation, users can report safety concerns directly through ChatMeld. Reports are handled through our moderation and support systems.
Enforcement
Violations may result in immediate blocking of content, restriction or termination of access, and further action where required by applicable law.
Child Sexual Abuse and Exploitation
ChatMeld expressly prohibits CSAE and CSAM. We take appropriate action when such activity is detected or reported and cooperate with competent authorities where required by applicable law.
Child Safety Point of Contact
For communications from Google Play and competent authorities concerning child safety:
User support and user reports are handled through ChatMeld’s in-app reporting mechanisms and TicketMeld.